SHIPPING POLICY

When will I get my order?

When an order is placed, orders take 1-8 processing days and usually takes 2-5 day shipping if you are in the United States.

Oh no! I sent you the wrong address! What should I do?

Our system usually let's us know if your address is incorrect. We usually send you an e-mail but you can send us an e-mail right away at candyicecouture@gmail.com with your correct e-mail.

Do you do refunds?

We do not do refunds once items have been purchased, unless one or more of your items are out of stock. 

When do you do refunds?

Refunds only happen if your package was sent back to us due to your address not working and we only refund you back the total of the items that you purchased before the shipping cost was added. We do not refund back your shipping cost in a situation like that.